Privacy Policy

Who we are

Nail Lounge & Spa is registered in England and Wales with company number 10177780 and has its registered office at:






Nail Lounge & Spa is VAT registered with VAT number 284956057.


In this privacy policy references to ‘we’ or ‘us’ refer to Nail Lounge & Spa. This policy will explain what information we collect about you and how we use it.


The information we collect and how

At Nail Lounge & Spa we take privacy seriously and only use the information we collect to provide our services. We do not share or sell the information we collect for any other purpose than providing the best possible service for our clients. At any time, you may request a copy of information we have recorded about you. You may also request we remove all identifiable information with respect to yourself. As a matter of course, we will delete your identifiable information if you have not undertaken business with us after 2 years.


For transparency, listed are the business services we provide and how each service uses the information we collect.


Nails and beauty related services:


We request the minimum level of personally identifying information to run our business effectively. This is data you provide us directly, for example, your name and contact details. We will never obtain information about you indirectly from sources outside our business. We store notes with respect to services we undertake to ensure we maintain and exceed our level of service. For example, any special requests you might have, your favourite nail varnishes colours and who your preferred therapists are. We consider you have provided consent for us to store personally identifying information and information about your services based on your receiving services from us. Depending on the particular service(s) we are providing we may be required to ask questions related to your medical history. We will obtain your consent prior to storing information related to your medical history. Examples of medical data may be allergies, pregnancy or an injury that may impact our service.


Appointment confirmations and reminders:


We will contact you via phone, email or SMS to confirm appointments booked and remind you of upcoming appointments. We consider your having made the appointment as consent to undertake this activity but, if you want, you may opt-out at any time.


Data processors and data locations:


We use Fresha© - leading software solution for salons -  within our business to provide the services listed above. Fresha© stores and processes data digitally in location(s) outside our business premise. For further details and data storage locations please visit:


You may contact us at to:


  • * Request a discussion about our Privacy Policy.


  • * Request information we have stored about you.


  • * Request we remove all identifying information about you.


  • * Make a complaint.



You may come across hyper-links on this site. These hyper-links may take you to sites operated by other organisations which you agree we are not responsible for. When preparing our website, we have taken every care possible. However, we have no control over any of the information you can access via other web sites and, in particular, we are not responsible for the privacy policies adopted by such other websites. Therefore, no mention of any organisation, company or individual to which our web site is linked shall imply any approval or warranty as to the standing and capability of any such organisations, company or individual on the part of Nail Lounge & Spa.


Copyright Notice

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